FAQs

Where are you stocked?
We are in select independent retailers in the US but lookout for us in larger chains starting July of 2023. We will be rolling out nationally at Sprouts, EREWHON, Harris Teeter and Kum & Go. We will be announcing our retailer launches on social media so follow us on Instagram, TikTok, Facebook, and Twitter @seamonsters.

 

Where do you ship to?
For now, we ship to the continental U.S. (Sorry Hawaii and Alaska!).

 

What is the shelf life of Sea Monsters? 
Sea Monsters is good for 1 year from the date of manufacture. Check our sell-by date on the back of our pack.

 

Is your facility tree nut and soy free? 
While our puffs are tree nut and soy free, our facility manufactures products with tree nuts and soy.

 

What about peanuts and eggs?
Yes, our facility is peanut and egg free!

 

What are the “Natural Flavors” and “Spices” in Sour Cream & Onion, Pizza Cheese, and Spicy Korean BBQ ingredients list?
Natural Flavors and Spices are a proprietary blend of natural ingredients that give our puffs their delicious umami flavor!

 

Which flavors are vegan?
Sour Cream & Onion, Sweet Chili and Spicy Korean BBQ are our vegan flavors. 

 

What’s your refund policy?
We are 100% committed to customer satisfaction and offer refunds and/or replacements on a case by case basis. Please contact us at feedback@seamonsters.co with your information including name, order number, phone number, mailing address, photos of product and packaging and reason for the return within 30 days of receiving your order.